OW Handouts and Materials

Appendix C Participant Materials

MORNING
The System N (U.S., 5-day exercise)
OW Handout with Reflection Log (5 Day)
The System N4 (U.S., 4-day exercise)
OW Handout with Reflection Log (4 Day)
The System IARM (international)

AFTERNOON
The System P/M (U.S.)
The System N.P.M (international)
Door B Guiding Principles
Memo To Tops From The Board Of Directors
Project Manual (for trio work on projects)
John Carter Case

Appendix D Customer Materials

INSTRUCTIONS AND CONTRACTS

MORNING EXERCISE
NARM
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Amtrak
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Offbeat Publishing
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Radioland
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Humanity Project
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
IARM (international)
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
NRA (international)
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
AFTERNOON EXERCISE
U.S. Commission on Parks & Monuments
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Hail-Mate
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Cities of The World
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Dept.of Labor
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Worldworks
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
National Commission on Parks & Monuments (international)
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
PIIC (international)
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
Mega Air
Instructions to Single Customer Representative
Instructions to Team of Customer Representatives
SUPPLEMENTAL BUDGET

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